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ROOMS, the recognized market leader in chat server software, delivers a powerful solution for your Internet, intranet or customer interaction needs. Only ichat's ROOMS provides a proven foundation for your diverse requirements- over 700 companies have purchased ROOMS servers and the product is in its third major release. From a key community building piece of your Web site, to the critical part of your customer interaction system, to a fundamental component of your company's internal communication process, ROOMS is the answer to your real-time communication requirements. In addition, ROOMS integrates with ichat's Message Boards server, which offers HTML-based threaded discussion groups. With a full suite of client solutions, ROOMS also functions exceptionally well across a variety of environments and platforms.
Building and Retaining Web Site Traffic: Business Week has noted that "Simply adding a way for Web surfers to chat, for example, consistently boosts traffic on any Web site by as much as 50%. It also calms those itchy index fingers: Chat visitors hang around a half-hour, three times the average-a big lure to advertisers." Through our Open24 site guide and their use of ROOMS, our customers such as Yahoo! and Time Warner's Pathfinder consistently have large, loyal audiences on their Web sites.
Providing Customer Interaction and Support: Most companies have struggled with how to efficiently provide customer support. With the explosion of the Internet, the opportunity to cost-effectively deliver real-time customer support and sales assistance has arrived. However, according to a study by leading researcher Yankelovich Partners, 63% of those on-line say they won't buy anything over the Web until there's more human interaction. One customer representative using a ROOMS interface can immediately answer questions from a multitude of clients and provide the human element that so many static Web sites lack today.
Communicating Across the Corporate Intranet: While corporate networks are becoming repositories for vast quantities of information, ROOMS solves the fundamental problem of bringing teams, divisions and even entire global corporations together for instantaneous collaboration. For instance, using ROOMS, the human resources department can hold a weekly new employee orientation program. The CEO can also bring the entire company together to discuss a new strategic partnership, without her employees even leaving their desks. ROOMS offers a powerful, proven software product for your intranet communication needs.
Other applications: Additionally, ROOMS provides an outstanding solution for many other applications, such as:
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Ad supported communities |
Promotional events |
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Product rollouts |
Corporate announcements |
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Training |
Ad hoc team meetings |
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Conference calls
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Building brand awareness |
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Remote meetings |
User groups |
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Discussion groups |
Focus groups |
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Investor briefings |
Technical support |
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On-line sales
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